Question 1

What kinds of forms can I upload?

Accepted Answer

PDFs (including scanned), Word documents (.docx), and images (JPG, PNG, WEBP, HEIC). Rental applications, job applications, government forms, medical intake, immigration paperwork, school forms, DMV/IRS forms, and more.

Question 2

Does the AI actually understand the fields?

Accepted Answer

Yes. GPT-5.2 with vision reads every field, understands what is being asked, and explains it back in plain English — then auto-fills answers from the profile you save once.

Question 3

Is my data private?

Accepted Answer

We never train AI models on your data. All requests use HTTPS, passwords are bcrypt-hashed, sessions use secure httpOnly cookies, and sensitive profile fields (DOB, SSN last-4, income) are AES-256-GCM encrypted at rest.

Question 4

How does the free plan work?

Accepted Answer

2 lifetime forms free, no credit card, no trial timer. Upgrade to Pro for $29/month for unlimited forms + document storage + cross-device sync.

Question 5

Do you support Spanish?

Accepted Answer

Yes — the entire UI, the AI explanations, and the AI Assistant's voice responses all work in English and Spanish.

Question 6

Can I cancel any time?

Accepted Answer

Yes. One click from your Account page opens the Stripe billing portal. Cancel within 14 days of your first Pro/Business payment for a full refund per our Refund Policy.